Android app keeps crashing

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Android app keeps crashing

Postby 79422hvcbg » 25 Nov 2016, 12:31

Hi. Today I updated my Theta S firmware to the latest and Android Theta S app. Now the app keeps crashing whenever I try to change the capture mode or go to the camera settings. I'm stuck with the default settings unless I send the custom settings to the camera with the new function added with the 1.82 firmware. Anyone got the same problem ?

Phone : Moto G4
Android version: 6.0.1
Theta S firmware : 1.82
Theta S app : 1.11.0
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Re: Android app keeps crashing

Postby 79422hvcbg » 25 Nov 2016, 14:37

It's even worst than I thaught. Triggering the capture crashes the app too, making it totally useless.
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Re: Android app keeps crashing

Postby 79422hvcbg » 26 Nov 2016, 08:49

Follow-up
I tested the camera with another Android phone and everything worked fine, so I uninstalled the app, reset the Theta S by holding the power button and re-installed the app. Now everything seems to work.
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Re: Android app keeps crashing

Postby Micheal0424 » 04 Sep 2017, 20:42

Very frustrating experience so far, app keeps crashing. I just purchased the Theta S and would like to use it this week for work but that doesn't look like it is happening because this app keeps crashing. Wasting so much of my time with this. Camera may be okay, not really sure because I can't adjust the settings.
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Re: Android app keeps crashing

Postby codetricity » 06 Sep 2017, 00:09

What Android version and phone are you using?
Did you upgrade your THETA firmware with the desktop application? You can download the desktop app to upgrade your firmware here.
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Re: Android app keeps crashing

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Re: Android app keeps crashing

Postby Violab » 28 Nov 2017, 13:55

After updating from iPhone 6 to Samsung Note 8, I ran into multiple problems with this app, putting a kink in my workflow and making me consider other 360 camera options. 1) must wait 15-30 secs after connecting camera Wi-Fi before launching app 2) preview mode is much grainier than on iPhone 3) app freezes or closes unexpectedly 4) there is no indication that a photo has successfully been captured 5) Cam images will not display at all - I have to just wait until I connect the phone to a computer or device with wired connection to see if the images captured or not. This is unfortunate as I have grown to love
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Re: Android app keeps crashing

Postby aprilrussell » 04 Jan 2018, 06:36

Sorry, problem solved...
A full recharge with an external power pack allowed me to reset the unit according to instructions.
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Re: Android app keeps crashing

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Re: Android app keeps crashing

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Re: Android app keeps crashing

Postby krohit123 » 19 Apr 2018, 12:10

Very frustrating experience so far, app keeps crashing. I just purchased the Theta S and would like to use it this week for work but that doesn't look like it is happening because this app keeps crashing. Wasting so much of my time with this. Camera may be okay, not really sure because I can't adjust the settings. portable shampoo bowls
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Re: Android app keeps crashing

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Re: Android app keeps crashing

Postby allreview4u » 19 May 2018, 12:35

Very frustrating experience so far, app keeps crashing. I just purchased the Theta S and would like to use it this week for work but that doesn't look like it is happening because this app keeps crashing.
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Re: Android app keeps crashing

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Re: Android app keeps crashing

Postby NancyWillson » 25 May 2018, 05:50

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Re: Android app keeps crashing

Postby phoenixm » 25 May 2018, 12:21

This is a frustrating experience so far, app keeps crashing all the time. I just purchased the Theta S but that doesn't look like it is happening because this app keeps crashing every single time. Camera may be okay, not really sure because I can't adjust the settings how many weeks in a year
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Re: Android app keeps crashing

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Re: Android app keeps crashing

Postby NancyWillson » 04 Jun 2018, 10:45

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Re: Android app keeps crashing

Postby vasizbtz » 07 Jun 2018, 13:48

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Re: Android app keeps crashing

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Re: Android app keeps crashing

Postby NancyWillson » 20 Jun 2018, 08:54

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Re: Android app keeps crashing

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Re: Android app keeps crashing

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