Android app keeps crashing

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Android app keeps crashing

Postby 79422hvcbg » 25 Nov 2016, 12:31

Hi. Today I updated my Theta S firmware to the latest and Android Theta S app. Now the app keeps crashing whenever I try to change the capture mode or go to the camera settings. I'm stuck with the default settings unless I send the custom settings to the camera with the new function added with the 1.82 firmware. Anyone got the same problem ?

Phone : Moto G4
Android version: 6.0.1
Theta S firmware : 1.82
Theta S app : 1.11.0
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Re: Android app keeps crashing

Postby 79422hvcbg » 25 Nov 2016, 14:37

It's even worst than I thaught. Triggering the capture crashes the app too, making it totally useless.
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Re: Android app keeps crashing

Postby 79422hvcbg » 26 Nov 2016, 08:49

Follow-up
I tested the camera with another Android phone and everything worked fine, so I uninstalled the app, reset the Theta S by holding the power button and re-installed the app. Now everything seems to work.
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Re: Android app keeps crashing

Postby Micheal0424 » 04 Sep 2017, 20:42

Very frustrating experience so far, app keeps crashing. I just purchased the Theta S and would like to use it this week for work but that doesn't look like it is happening because this app keeps crashing. Wasting so much of my time with this. Camera may be okay, not really sure because I can't adjust the settings.
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Re: Android app keeps crashing

Postby codetricity » 06 Sep 2017, 00:09

What Android version and phone are you using?
Did you upgrade your THETA firmware with the desktop application? You can download the desktop app to upgrade your firmware here.
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Re: Android app keeps crashing

Postby Violab » 28 Nov 2017, 13:55

After updating from iPhone 6 to Samsung Note 8, I ran into multiple problems with this app, putting a kink in my workflow and making me consider other 360 camera options. 1) must wait 15-30 secs after connecting camera Wi-Fi before launching app 2) preview mode is much grainier than on iPhone 3) app freezes or closes unexpectedly 4) there is no indication that a photo has successfully been captured 5) Cam images will not display at all - I have to just wait until I connect the phone to a computer or device with wired connection to see if the images captured or not. This is unfortunate as I have grown to love
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Re: Android app keeps crashing

Postby maryfink » 24 Jan 2019, 13:19

it's ridiculous, but I had the same problem and thos thread had helped me very well. i really happy, that i found this forum
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Re: Android app keeps crashing

Postby AvikBanerjee » 27 Feb 2019, 13:50

I am tired because the app is not supporting properly and it keeps crashing continuously. I bought Theta S but I am tired of this app crashing problem. Please help.
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Re: Android app keeps crashing

Postby dgkedy » 28 Feb 2019, 09:52

I had the issue but after updating to the latest version and switching to Android Oreo the issue got fixed. Thanks all for the helpful information.
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Re: Android app keeps crashing

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Re: Android app keeps crashing

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Re: Android app keeps crashing

Postby VickyAheer » 09 May 2019, 07:01

I am also facing the same problem.

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Re: Android app keeps crashing

Postby relina15 » 17 Jun 2019, 13:52

it is not clear what to expect next
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Re: Android app keeps crashing

Postby VickyAheer » 25 Jun 2019, 06:03

Has the problem been resolved by anyone? Still facing the issue.

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Re: Android app keeps crashing

Postby khan91tsk » 28 Jun 2019, 18:43

It was a major issue till Android 6.0 Marshmallow. The android versions launched after that are much efficient in resource usage i.e. processor, ram etc.

If your mobile have 3gb ram or more, and android version 7.0 or later. Then, the risk of app crashing is negligible on average use ( not on heavy game run).

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Re: Android app keeps crashing

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Re: Android app keeps crashing

Postby VickyAheer » 18 Jul 2019, 06:21

Does anyone found solution for the problem? Or else I have to ask in other community.

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Re: Android app keeps crashing

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Re: Android app keeps crashing

Postby PankajGrover » 25 Jul 2019, 12:42

Very frustrating experience so far, app keeps crashing. I just purchased the Theta S and would like to use it this week for work but that doesn't look like it is happening because this app keeps crashing. Wasting so much of my time with this. Camera may be okay, not really sure because I can't adjust the settings. indianhomeappliances
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Re: Android app keeps crashing

Postby GuruDevMapa » 25 Jul 2019, 13:40

See Logcat for the reason of crash and search it on Google so that may help you get the real solution for the issue. You can also use Logs or debug your code to know at which point you are facing the crash. Hope that's helpful 8-). If you want information on any institutes or training centers providing courses in Android or IOS, please check out this website https://mapaguru.com/search/android/
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