Windows Spherical Viewer failing to load

The place to discuss general topics.
Discussions on RICOH THETA shooting techniques, spherical images or self-made apps on theta360.com, introduction of attachments, etc.

Windows Spherical Viewer failing to load

Postby 360Backpacking » 22 Dec 2016, 18:45

I'm receiving the following error when trying to install the SphericalViewer.exe file from the page: https://theta360.com/uk/support/download/pcmac/

http://imgur.com/a/bSpMg

"Sorry, an error has occured.

The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."

I'm running WIndows 7 64 bit. Any idea what the issue is? Will it be my machine or the file itself?
360Backpacking
 
Posts: 2
Joined: 19 Dec 2016, 19:08

Re: Windows Spherical Viewer failing to load

Postby codetricity » 22 Dec 2016, 23:33

The error message indicates that the file was not downloaded fully or was corrupted. Can you try and download it again and see if the file size is the same in both files you download it?

I've not sure if Windows 7 is supported. I'm using Windows 10.
codetricity
 
Posts: 612
Joined: 31 Jul 2015, 01:56

Re: Windows Spherical Viewer failing to load

Postby Randal » 23 Dec 2016, 01:44

360Backpacking wrote:I'm running WIndows 7 64 bit. Any idea what the issue is? Will it be my machine or the file itself?

I've had no problems with version 2.3.3 on my Windows 7 64 bit machine.
Randal
 
Posts: 34
Joined: 03 Sep 2016, 04:31

Re: Windows Spherical Viewer failing to load

Postby 79422hvcbg » 23 Dec 2016, 08:53

79422hvcbg
 
Posts: 8
Joined: 25 Nov 2016, 12:25


Return to Everything About RICOH THETA



All times are UTC


cron